Privacy Policy

The owner of the website, Viña del Nuevo Mundo S.A. (hereinafter referred to as “the Company”) – which is part of the French GCF Group – undertakes to respect the right to privacy, and in particular the personal data of any person visiting and, where applicable, providing information on the website (hereinafter referred to as “Users”).

Thus, the Company complies with the Chilean personal data protection laws and regulations for the Chilean market and with the General Data Protection Regulation (EU) No. 2016/679 of 27 April 2016 (GDPR) for international.

The purpose of this Privacy Policy is to inform Users of the manner in which the Company processes their personal data (hereinafter “Personal Data”), and in particular to specify the methods of collection, use, storage and archiving relating to this Personal Data. 

1.- Why do we collect your Personal Information?

The Company, as the Data Controller, may collect and use Users’ Personal Data, in accordance with the regulations in force, in order to ensure the management of electronic and postal mail sent to the Company.

The Company does not collect Personal Data from minors.

2.- What is the legal basis for the processing?

The legal basis for the processing is the legitimate interest of the User to be able to contact the Company and for the Company to be able to respond to correspondence sent by the User.

3.- What Personal Data is collected about you?

We only collect the information communicated by the User (surname, first name, address, e-mail address, etc.) who would send an e-mail or postal mail to the Company, in order to be able to respond to the User as efficiently as possible.

4.- Who are the recipients of your Personal Data?

The recipients of this data are:

– the Company;

– other companies of the GCF Group that may be involved in the processing of Personal Data;

– the Company’s subcontractors if necessary.

The Company ensures that the recipients of the data offer serious guarantees of security and confidentiality of the Personal Data it transmits to them.

We may also disclose your Personal Data if we are required to do so by law or if we believe, in good faith, that such disclosure is reasonably necessary to comply with legal process, respond to claims, or protect the safety or rights of the Company, its customers or the public.

5.- Is your data transferred outside the State of collection?

In principle, Personal Data is processed exclusively in Chile or in the European Union.

Should they be transferred to another State, the Company will take all necessary measures to ensure their protection.

Thus, the Company will ensure that the User’s Personal Data is protected during the transfer, and that the third parties respect a high level of protection of the User’s Personal Data.

6.- How is your Personal Information stored?

The Personal Data is stored in accordance with the applicable Chilean and European regulations.

The Personal Data will be kept for 5 years from the date of collection of the Personal Data. At the end of this period, it will be destroyed by the Company.

The User may request the deletion or modification of Personal Data at any time in accordance with the provisions of Article 7 below.

The Company will implement all technical and organisational measures necessary to protect the confidentiality and security of the User’s Personal Data collected via the Company’s websites.

These measures include keeping Personal Data in secure operating environments, accessible only to authorised Company personnel and to specially authorised agents and contractors.

7.- What are your rights with respect to the processing of Personal Data?

In accordance with Chilean and European laws and regulations on the protection of Personal Data, the User has the right to access, rectify, limit the processing, erase, oppose the processing and portability.

The User also has the possibility of withdrawing his consent for the processing that requires it. Thus, the data will be deleted.

Users who wish to make requests to exercise any of the rights relating to their Personal Data indicated above may contact the Company’s

Data Protection Officer:

– By email to the following address:

– Or by post to the Company’s address In the European Union, the User also has the possibility to submit complaints to the authority in charge of controlling Personal Data:

– In France, the User may contact the Commission Nationale de l’Informatique et des Libertés (the “CNIL”), whose website is accessible here: .

– For other States, the full list of local data protection authorities can be found on the following institutional website

Date of update 23/06/2022